Contact Us

Contact Info

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Address

123 Wall Street, New York / NY

Phone Number

(800) 123-4567

E-mail Address

[email protected]

Working Days/Hours

Mon - Sun / 9:00AM - 8:00PM

Send Us a Message

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Frequently Asked Questions

CAN I PRE-ORDER SOMETHING?

In the past we were able to accommodate pre-orders. However, with the extreme lead times we don't offer pre-orders on items unless they are being invoiced to us. Not only have lead times on some items been years, but pricing can change on ordered items.

WHY IS THERE A PASSWORD ON AN ITEM?

If there is a password on an item, it's due to the high demand and used to deter bots from getting the products before you can. You can get the password by signing up on our email list located in the footer of the website.

WHAT DO I NEED TO KNOW ABOUT TRACKING MY ORDER

Most orders are shipped within 24 business hours. However, there are rare occasions where an order will receive a tracking number but not ship right away. Please allow for 48 business hours for tracking to update. We don't work for the mailing services so we can only see what you see.

CAN YOU SHIP OUTSIDE OF THE UNITED STATES, EVEN TO AN APO?

A: No, due to ITAR we are not permitted to send restricted items overseas or to an APO. We required a United States verified address.

I AM CURRENTLY DEPLOYED, CAN YOU HOLD THE ITEMS AFTER PURCHASE?

A: Yes, we work with a lot of deployed individuals and can hold purchased items until you are back in the United States.

DO YOU WORK WITH AGENCY WIDE PURCHASES?

A: Yes, we work with agencies across the United States on larger orders and pricing. Please email us for demos, or RFI.

DO YOU OFFER MIL/LEO DISCOUNT?

A: On some items we can extend active MIL/LEO discounts.

TYPICAL TURN AROUND TIME ON SHOP WORK?

A: The typical turn around time depends on the level or work. Most basic shop services like rail swaps, and muzzle changes are a day or less job when all the parts are present. Please email us for the shop template and quote.