Holiday FAQ Archives

HOLIDAY: WHAT DAYS ARE YOU OPEN?

A: We are going to be closed December 21st-January 2nd. Any shipment that is sent with an expected ETA of that window is not PSD's responsibility. Orders placed during that time will not ship until we reopen.

HOLIDAY: WHAT IS THE STATUS OF MY ORDER?

A: You can check the status of your order in your account. Friendly reminder, we do not work for USPS, UPS, or FedEx. When tracking is generated and accepted by the shipping carriers you have the same information we have and it's in their control now. If it's an NFA item, and you see the status to "Pending ATF Approval" then it's up to the ATF to approve it and out of our control. Emailing us asking the status doesn't expedite anything.

HOLIDAY: WHAT ARE THE HOLIDAY LEAD TIMES?

A: All the shop services are quoted with the lead times at the current time. This is why we encourage you to ship the quoted items as fast as possible to minimize the change in lead times quoted.