Frequently Asked Questions
CAN I PRE-ORDER SOMETHING?
In the past we were able to accommodate pre-orders. However, with the extreme lead times we don't offer pre-orders on items unless they are being invoiced to us. Not only have lead times on some items been years, but pricing can change on ordered items.CAN YOU SHIP OUTSIDE OF THE UNITED STATES, EVEN TO AN APO?
A: No, due to ITAR we are not permitted to send restricted items overseas or to an APO. We required a United States verified address.DO YOU OFFER MIL/LEO DISCOUNT?
A: On some items we can extend active MIL/LEO discounts.DO YOU WORK WITH AGENCY WIDE PURCHASES?
A: Yes, we work with agencies across the United States on larger orders and pricing. Please email us for demos, or RFI.I AM CURRENTLY DEPLOYED, CAN YOU HOLD THE ITEMS AFTER PURCHASE?
A: Yes, we work with a lot of deployed individuals and can hold purchased items until you are back in the United States.DOES THE SITE REFLECT LIVE INVENTORY?
A: Yes, all our inventory is live and up-to-date to the best of our ability. If the product is a preorder or incoming it will be noted in the description.NEVER OWNED AN NFA ITEM, HOW HARD IS IT?
A: We have streamlined the process to make it very easy for a first-time buyer to start their paperwork. We've completed and facilitated 100s of NFA transfers.TYPICAL TURN AROUND TIME ON SHOP WORK?
A: The typical turn around time depends on the level or work. Most basic shop services like rail swaps, and muzzle changes are a day or less job when all the parts are present. Please email us for the shop template and quote.WHAT DO I NEED TO KNOW ABOUT TRACKING MY ORDER
Most orders are shipped within 24 business hours. However, there are rare occasions where an order will receive a tracking number but not ship right away. Please allow for 48 business hours for tracking to update. We don't work for the mailing services so we can only see what you see.WHAT DO I NEED TO PROVIDE TO PSD?
A: We need the information on where the item/firearm is coming from.- Where/who the item is coming from
- Tracking number required
- Private Transfers – need the seller’s scanned driver’s license
- Private Transfers – contact information for the recipient